Children Are Good At Negotiations

A personal manager explains why children usually get what they want.
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  • 1 You know more about negotiations than you realize.
  • 2I say that because the one group of people that seem to be very successful in negotiation are children.
  • 3Many of you in this room have children or at least you're a child yourself.
  • 4Children are little people, wee people in a big person's world.
  • 5They have no authority or very little, and no power,...
  • 6...yet they seem to be able to get what they want and make things happen.
  • 7Now, how do they do it?
  • 8Well, number one: children aim high.
  • 9They know that if you expect more, you get more.
  • 10And so they seem to make outrageous demands, more than you will expect them to say.
  • 11And because they somehow understand that it raises the expectations of parents.
  • 12Second thing that children do or understand is that "No!" N-O,...
  • 13...is an opening bargaining position.
  • 14So when you say "no" to them, "That is never gonna happen,"...
  • 15...they realize, "Well, that's his position at this point in time."
  • 16"I'll ask him five minutes later and see how he feels.
  • 17Or an hour later, or the next day."
  • 18In other words, "no" doesn't mean they're gonna capitulate.
  • 19"No" is the start of the negotiations.
  • 20The next thing that children understand is...
  • 21...who the decision makers are in a family and who influences those decision makers.
  • 22So when the mom says "no" to them, "Absolutely, it's never gonna happen,..."
  • 23...they wait for the father.
  • 24They ask the father.
  • 25For once, the two are united.
  • 26Mom and Dad against them.
  • 27"There's no way."
  • 28Well, what do they do?
  • 29They appeal to the next level, grandparents.
  • 30And it's easy for them to form a coalition with their grandparents...
  • 31...because they have common enemies, the parents.
  • 32What children do is they persist, they persevere, they wear you down.
  • 33My wife and I, we are the parents of three children.
  • 34Our oldest child, we used to have standards and insist that she heeded those standards.
  • 35Second child, we had the same standards but with a few more exceptions.
  • 36We're a little flexible.
  • 37Third child, we were tired people.
  • 38I remember saying to the third kid, "Why don't you ask your brother and sister?"
  • 39"They'll tell you how it used to be around here."
  • 40And so, all of us can learn from our youngsters...
  • 41...because a lot of the things that they do would be successful for us.