In paragraph 1, we are told that 10 years ago, Dr Wu
- would fight the disaster alone.
- did not have to plan for her holiday.
- had to write a plan for her task.
- would have to discontinue her holiday.
In line 4, ‘traumatized’ means
- shocked
- cheated
- touched
- dramatised
In line 9, ‘distraught’ means
- injured
- innocent
- ignorant
- upset
Dr Wu thanked the progress of Hong Kong in
- hiring more people.
- offering assistance after a trauma.
- mobile phone service.
- hotline counselling service.
In the past, post trauma helps were given only to
- body injuries
- school accidents
- mental disorders
- psychological needs
The word ‘that’ in line 17 refers to
- the dead body.
- the service after Lan Kwai Fong incident.
- the tragedy.
- the scene at Lan Kwan Fong.
Dr Wu felt helpless in the Lan Kwai Fong incident because
- she had to work alone.
- she had no mobile phone.
- no one rang in.
- they could only serve one client at a time.
They went to all the shops in Lan Kwai Fong in 1990 in the hope of finding people who
- listened to them.
- did not know how to cope with stress.
- were not drunk.
- experienced post-traumatic stress.
In line 21, ‘debriefings’ means
- small talks.
- explanation of completed task.
- social gatherings.
- sharing sessions.
Nobody asked for help because
- nobody had experienced stress.
- people knew how to look after themselves.
- people did not know what it meant by stress.
- people were too shy to tell others.
They formed the Critical Incident Team because people did not know about
- their mental well being.
- their physical well being.
- the Hong Kong Psychological Society.
- the survivors of Lan Kwai Fong.
The Critical Incident Team services were no longer required because
- there was no more civil disaster.
- the services the team provided were inadequate.
- the government provided similar services.
- the team lacks support from the government.
The fact that they did not need to organize hotlines shows that people
- like to talk with others face to face.
- do not like to make phone call.
- dare to speak out their feeling openly.
- expect government to meet their mental needs.
The word such in line 44 refers to the prejudice towards people seeking help from
- surgical doctor
- psychologists
- strangers
- teachers